Automotive Service Cashier / Service BDC Rep “Business Development Center”

We’re seeking a friendly automotive cashier with a winning attitude to join our car dealership team! Our ideal candidate has solid mathematical and computer skills and can multitask effectively in a busy service center. A Service BDC Representative must provide excellent customer service, successfully schedule service appointments and handle service customers concerns. We need an eager candidate who is poised to provide excellent customer service and communication skills to interface with our customers, accounting team, and service technicians. We support our team members with competitive wages and ample opportunities to grow. Start the application process today to begin a rewarding career in the automotive industry!

Location

Wickenburg, AZ

Full-Time: Mon-Fri 8am-5pm

Opportunities are available for additional hours on Saturday as needed.

Starting Compensation: $18/HR

Automotive Service BDC Cashier responsibilities:

 Assume responsibility for cash register and cash control to ensure that all amounts are correct

 Print receipts for customers, reconcile billing problems, issue refunds, and answer questions

related to the cost of services

 Provide exemplary customer service while efficiently and professionally fielding phone calls to

deliver a positive buyer experience

 Proactively resolve and reconcile unpaid, declined, or outstanding service payments and

document transactions in the dealership computer system

 Assist with general front desk clerical duties such as managing office supply inventory, keeping

the cashier window area clean, and patching callers through to the appropriate contacts

 Greet customers with a smile, maintain a professional appearance, escalate customer

complaints to the service advisor if needed

 Schedule service appointments and reschedule no show customers

 Work closely with the Service Department to keep customers updated on the progress of their

vehicles

 Assist Service Advisors with claim payment follow-up and collection as needed

 Assist Service and Parts Management as needed

Job Skills

 Good written, and verbal communication skills

 High organized, with an ability to learn quickly

 Results-driven and motivated to provide excellent customer service

 Excellent customer service

 Cash Handling and reconciliation experience preferred

 Automotive industry experience preferred

 Valid Driver’s License

Job Type: Full-time

Pay: $18.00 - $18.01 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Schedule:

• 8 hour shift

Ability to Relocate:

• Wickenburg, AZ 85390: Relocate before starting work (Required)

Work Location: In person